Frequently Asked Questions
What are the delivery options? +
We offer reliable nationwide delivery across South Africa via Bob Go and its trusted courier partners. Delivery times vary depending on your location:
Major city centres: 1-3 business days after dispatch.
Outlying or regional areas: 3-5 business days after dispatch.
Orders placed on weekends or public holidays will be processed on the next business day. We currently deliver only within South Africa. Delivery timeframes are estimates and may vary due to factors beyond our control.
How much do the perfumes cost? +
Our 100ml perfumes are priced between R1250 and R1750, offering luxurious scents at an accessible price point.
Do your perfumes smell exactly like the original designer fragrances? +
Yes! Our perfumes are high-quality inspired impressions, formulated to closely match the original designer and niche scents.
What size are the bottles? +
We offer 100ml bottles only, providing you with an ample amount of luxurious fragrance.
Do you offer wholesale or reselling options? +
At this time, we do not offer wholesale options. Our focus is on providing a direct-to-customer luxury fragrance experience.
How long do the perfumes last? +
Our perfumes are crafted with a high oil concentration, ensuring long-lasting wear throughout the day.
How can I choose the right fragrance for me? +
If you're unsure which fragrance suits you, feel free to reach out to us via WhatsApp or email. We’re happy to recommend perfumes based on your preferences.
Can I return or exchange my perfume? +
We do not offer refunds or exchanges. Please make sure to select your fragrance carefully before purchasing.
Is it safe to use your perfumes if I have sensitive skin? +
Our perfumes are crafted with high-quality ingredients. However, if you have sensitive skin or allergies, we recommend doing a patch test before full application.
How can I track my order? +
Once your order has been dispatched, you will receive a tracking number and tracking link via email. Your delivery can be tracked online using Bob Go and the assigned courier's tracking system.
Can I cancel or change my order? +
Unfortunately, it is not possible to change or cancel your order, nor can the delivery address be modified once it has been confirmed.
How can I contact Amanzada? +
Our Customer Service team is available every day from 9 AM to 5 PM. They will be happy to provide personalized advice and answer any questions you may have. You can find our contact options on the "Contact Us" page.